CANCELLATION POLICY

We understand that sometimes plans change. We strive to process orders promptly, so please review our cancellation policy below:

Order Cancellation

  • Before Shipping: You can cancel your order free of charge if requested within 12 hours of placing the order. To cancel, please contact us at deevyathacrafts@gmail.com with your order details.
  • After Shipping: Once the order has been shipped, it cannot be canceled. You may need to initiate a return or exchange once you receive the product.

How to Cancel Your Order

  1. Contact our customer support team at deevyathacrafts@gmail.com with your order number and cancellation request.
  2. We will confirm the cancellation and issue a full refund if the order is eligible.
  3. If the order has already been dispatched, you will need to follow our return process upon receipt.